workhiiv

For home-services

The AI front office for your trade business.

Workhiiv handles inbound SMS, missed calls, quotes, intake, and booking — wired into your calendar. Your team focuses on the work. The agent runs the front desk 24/7.

Get a Demo→Sign in
Native CRM integrationLive in 10 daysApproval mode default
9:41
●●●●●

Incoming · Voice Agent Live

Riley · AI Voice Receptionist

Connected with John (Toronto)
  1. Caller:Hi, do you guys do roof repairs? I had a tree fall on my house last night.
  2. Riley:Yes we do. I'm so sorry to hear that. Are you and everyone safe?
  3. Caller:Yeah we're fine, thanks. Just need someone out here fast.
  4. Riley:I can get a crew to you tomorrow morning at 8am. Address?
  5. Caller:412 Maple Lane, Toronto.
  6. Riley:Booked. You'll get a confirmation text in 60 seconds.

  7. Booked · Tomorrow 8:00 AM

    412 Maple Lane, Toronto · Emergency roof repair

Where home-services owners are losing jobs.

Every trade business bleeds revenue in the same six places. Workhiiv plugs each one.

Missed calls

Every unanswered call is a job going to your competitor. Workhiiv fires an instant SMS, qualifies the caller, drops the job on your calendar.

Slow replies

Texts that sit unread for hours are leads that book your competitor. Workhiiv replies in seconds, in your voice, with the right answer.

Reschedules + cancels

Customer cancels Thursday at 9pm? Workhiiv finds another slot, moves the visit on your calendar, notifies the cleaner — before you check your phone.

Wrong quotes

"Let me check and get back to you" is where deals die. Workhiiv quotes from your real pricing matrix instantly — no guessing, no waiting.

Repetitive admin

The 20 hours a week your office spends typing into your customer list, answering the same five questions, sending the same templates. All handled by the agent.

Cold leads

Every lead that didn't book the first time is sitting in your customer list, cold. Workhiiv re-engages them with the right message at the right time, on autopilot.

Sound familiar? Let's plug the leaks.

30-min discovery call. We'll look at where your day is leaking time and money, identify what are costing you the most, and show you what Workhiiv would handle on day one.

Get a demo →Existing customer? Sign in

Meet the team

Your new AI front desk.

A roster of specialist agents, each trained on your business, each handling a piece of front-office work. They work 24/7, never call in sick, and cost less than a part-time hire.

Riley, AI Receptionist

Riley

Receptionist

Answers every call, qualifies the caller, books the job. 24/7.

Cole, AI Lead Closer

Cole

Lead Closer

Responds to inbound web leads in under 60 seconds.

Ava, AI Scheduler

Ava

Scheduler

Confirms, reminds, reschedules. No-shows go to zero.

Marcus, AI Collector

Marcus

Collector

Chases unpaid invoices. Polite. Persistent. Paid.

Maya, AI Support Agent

Maya

Support Agent

24/7 customer service across web chat, SMS, and email.

Quinn, AI Quote Closer

Quinn

Quote Closer

Sends quotes, follows up, recovers ghosted deals.

See the full roster→

How an agent actually ships.

10 days from kickoff to live. Four stages, no surprises. You own the agent, we maintain the platform.

Efficiency0%Growth Trend+24%Task Completion85%AI Tasks / Day0+38%
1

Discovery (day 1)

60-min call. We map how your office handles inbound today, what your pricing matrix looks like, and the edge cases that need human escalation. You sign off on what the agent will and won't do.

2

Train (days 2–8)

We load your pricing matrix, FAQ, voice, and escalation rules into the agent. Wire it into your calendar and your texting line. Build a custom persona that texts like one of your office team.

3

Shadow (days 9–15)

Agent runs in approval mode on your real inbound. Every reply reviewed by you before it sends. Live tuning of the persona based on what the model actually says.

4

Autopilot (day 16+)

Flip the switch. Agent handles inbound 24/7. You watch the dashboard, get daily digests, step in when escalations need you. Done.

Want to see what your agent would look like?

30-min discovery call. We'll show you sample conversations, look at how your office runs, and tell you what Workhiiv would do for your business in week one.

Get a demo →Existing customer? Sign in

The home-services owners winning right now aren't working harder.

They've got an agent handling the front desk. Replies in seconds, books straight onto your calendar, escalates only when it matters. This is what it looks like.

InputAutomateAI ProcessAnalyzeResults
30-0%
Average cost savings
10-0hrs
Saved per week
0x
Faster workflows
See What We'd Build For You →

The same stack the giants run on.

Production-grade. Plugs into your calendar and your texting line. Hosted, monitored, yours.

Claude
ChatGPT
Gemini
Perplexity
Manus
& More

What owners ask before signing.

The seven questions home-services owners ask before they hire us.

Do I need to switch off my current scheduling software?

No — your scheduling and customer list stay exactly where they are. Workhiiv sits on top, handling the texts, calls, and questions that pile up between jobs. Anything booked or updated flows right back into the system your office already uses. Nothing rips out, nothing changes for your team day-to-day.

What if the agent says something wrong?

Every Workhiiv agent ships in approval mode for the first 30 days. You review every reply before it sends. Confidence scoring routes anything sketchy to your phone automatically. After a month of watching it perform — and tuning the persona to your voice — you flip the switch to full autopilot. You can flip it back any time.

How long does setup take?

Target go-live is 10–15 business days from kickoff. That includes us loading your knowledge base, training the agent on your voice, end-to-end testing on shadow conversations, and a 60-minute handover session. After that, the agent is live on your real inbound 24/7.

Who owns the agent?

You own everything we build for your business — your agent's persona, knowledge base, customer data, and integrations setup. The underlying multi-tenant framework stays ours (it powers other customers too), but if you ever want to leave, we hand you a single-tenant runtime to operate your agent independently. Standard agency setup, written into the MSA.

Do you handle voice calls too?

SMS first. Voice next. Voice agents are on the roadmap but we want the SMS layer rock-solid first because that's where the bulk of inbound actually closes. Existing customers get voice when we ship it — no extra setup fee.

Which scheduling software do you work with?

We plug into the most common ones used by home-services businesses (Jobber, ServiceTitan, Housecall Pro, and a few others). If you're on something different, just tell us what you use — chances are we can make it work, and if not we'll be straight with you on day one.

Still have questions? Let's talk.

30-min discovery call. We'll give you a straight answer on whether Workhiiv makes sense for your business right now.

Get a demo →Existing customer? Sign in

See your agent before you sign.

30-minute discovery call. We'll look at how your office runs today, walk through sample agent conversations in your voice, and quote you flat.

  • Walkthrough of how Workhiiv would handle your inbound
  • Sample agent replies in your voice + tone
  • Flat price and end-to-end timeline

No commitment required. I'll get back to you within 24 hours.